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190 (W201) (1982-1993) W202 (1993-2000) W203 (2000-2007)
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  • Jacking and towing a car

Jacking and towing a car (Mercedes-Benz C-Class W203)

0
Contents: Jacking up ↡ Towing ↡ Emergency start of the car by towing ↡ Transportation of the car ↡ Unlocking the gearbox Parking…↡
Support platforms for jack and lift

1 - Support points for jack and lift; 2 - Support point for garage jack

1 - Support points for jack and lift; 2 - Support point for garage jack


Plug on the front bumper

Plug on the front bumper


Plug on the rear bumper

Plug on the rear bumper




Jacking up



The vehicle may only be lifted and supported on specific points specifically designated for this purpose, otherwise deformations may occur.

The car jack is located in an additional compartment under the trunk floor, next to the spare tire.

Preparing a car jack for use



Remove the car jack from the additional compartment under the trunk floor, press the handle up and turn it to the right until it locks (working position).

Stowing a Car Jack in the Trunk



Turn the jack support pin back to the jack support, press the handle up and turn it to the left until it stops (starting position).

The support area of the car jack must be firm and level. In case of loose soil, use a car jack pad.

Park the vehicle on level ground, if possible.

Press the parking brake pedal firmly. Do not release the parking brake while the vehicle is raised.

Move the AT selector lever to position "P".

Prevent the vehicle from rolling away by placing wheel chocks, etc.

On a level road: Place chocks under the diagonally positioned wheel at the front and rear.

On uphill and downhill gradients: Place chocks under both wheels of the other axle facing downhill.

From the on-board tool kit, remove the two-piece wheel wrench and assemble it.

Loosen the wheel mounting bolts with a wrench, but do not remove them completely yet.

Remove the cover from the car jack mounting hole.

The holes for installing a car jack are located behind the wheel arches of the front wheels and in front of the wheel arches of the rear wheels.

Push the jack support pin fully into the jack mounting hole.



The car jack must always stand vertically - also on slopes.

Raise the vehicle until the wheel is off the ground.

To prevent the vehicle from slipping, insert the jack support pin into the jack mounting hole on the vehicle as far as it will go.

Towing



General remarks



The requirements of the "Road Traffic Regulations" regarding towing must be observed.

The towing rope must be elastic to avoid damaging both vehicles. Only ropes made of synthetic fibers or similar elastic materials should be used. However, it is safer to use a towing rod!

Care must be taken to ensure that there is no unacceptably high tension and that there is no significant rolling resistance to the vehicle. When towing a vehicle along the edge of a dirt road, there is always a risk of drifting to the side of the road.

Before attempting to tow start the engine, you should, if possible, use another vehicle's battery to jump start the engine - refer to the previous section.

Both drivers must be familiar with the towing handling precautions outlined below and have sufficient experience. Inexperienced drivers should not be driving either vehicle.

When using a towing rope, the driver of the towing vehicle must release the clutch pedal especially smoothly when starting off and changing gears.

The driver of the towed vehicle must ensure that the towing rope is kept taut at all times.

Both vehicles must have external lights on in accordance with the Road Traffic Regulations.

The ignition must be on so that the steering wheel does not lock and it is possible to turn on the direction indicator, horn, windscreen wipers and washers if necessary.



The power steering of the service brake system performs its function only when the engine is running, therefore, when braking with the engine off, it is necessary to press the brake pedal much harder.

Since the power steering does not function when the engine is not running, more force must be applied to the steering wheel when turning.

If there is no oil in the automatic transmission, the vehicle must be towed only with the drive wheels raised.

There is a danger of being left outside when pushing or towing a vehicle:

The vehicle is locked if the key is in the ignition switch in position 2 and the vehicle is moving.

The "Automatic door locking while driving" function can be switched off (see "AUTOMATIC DOOR LOCK" (AUTOMATIC DOOR LOCKING) in the "Custom installation" menu.

Note: If the battery is disconnected or discharged, turning the ignition key and shifting the Sequentronic automated transmission is not possible and the gearshift lever remains locked in the "P" position.


(Unlocking the transmission's Park position is discussed later in this section.)

Important!



Towing the vehicle and towing for starting the engine is permitted only with the towing eyes. Do not attach the towing rope or towing bar to the chassis components.

The receiving sockets for screwing in the towing eye are located behind the plugs on the bumpers.

The towing eye is included in the on-board tool kit.

Installation of the towing eye



At the marking point, press in the direction of the arrow, lift the plug, do not pull it off. Screw the towing eye in until it stops and tighten it using the lever of the wheel wrench (from the on-board tool kit).



Removal the towing eye



Unscrew the towing eye and store it in the tool kit compartment.

Place the plug on and secure it.

Instead of towing, preference should be given to transporting the vehicle on a special vehicle or trailer.

In cases where towing is unavoidable, we recommend using a towing bar.

Note: Please observe the towing regulations applicable in your country of residence.

Models with automatic transmission (Sequentronic)



To be able to shift the automatic transmission, the battery must be sufficiently charged, otherwise, supply power from the battery of another car.

Towing should be done over a distance of no more than 50 km.
  • Shift the gearbox to position "N" (take into account the indication on the display of the automated Sequentronic gearbox on the instrument panel).
  • Do not exceed 50 km/h when towing.
  • If the gearbox cannot be shifted to the "N" position, the drive shaft to the drive axle must be removed.

When towing over a distance of over 50 km:
  • Remove the propeller shaft.
  • The towing distance of the vehicle is not limited.
  • In case of gearbox failure.
  • Remove the propeller shaft.
  • If the front axle is damaged.
  • Raise the front axle.
  • Turn the key in the ignition switch to position 0 or 1.

Follow the towing rules as for engine damage.

The towing distance of the vehicle is not limited.

In case of damage to the rear axle:

Raise the rear axle.

Models with automatic transmission



Turn the key in the ignition switch to position 2.

Move the AT selector lever to the "N" position.

Maximum towing speed: 50 km/h.



Maximum towing range: 50 km.

Failure to comply with maximum towing speed or distance may result in transmission damage.

For longer distances or in case of gearbox damage, towing is only permitted with the rear axle raised or disconnected (from the rear axle) cardan shaft.

Models with Electronic Skid Control (ESP)



When towing with the front axle raised or checking the parking brake on a brake test stand, the engine must be switched off. Otherwise, the active braking effect via the Electronic Skid Control (ESP) will damage the rear axle brake system.

Emergency start of the car by towing



On models with AT - not possible.

Caution! To avoid damage to the catalytic converter, do not start the vehicle with a warm engine by towing or pushing.


Turn on the hazard warning lights.

Turn on the ignition by turning the key to position "2".

Manual transmission: Engage 3rd gear, press the clutch pedal and hold it.

Start towing the vehicle.

Manual transmission: Slowly engage the clutch while both vehicles are moving.

Once the engine starts, press the clutch pedal and shift out of gear to avoid running into the towing vehicle.

Transportation of the car



Towing eyes can be used to load the vehicle onto a special vehicle or trailer.

Models with automatic transmission:

When pushing the vehicle, move the AT selector lever to the "N" position.

The vehicle is secured only by wheels/rims.

Important!



To avoid damage, do not secure the vehicle to chassis components such as transverse or longitudinal suspension arms.

Unlocking the gearbox Parking position in case of malfunction



In the event of an electrical fault, the AT selector lever lock in position "P" can be released manually, for example, to tow the vehicle.



To do this, open the storage compartment on the center console.

Use a coin to release the coin compartment (1) and move it to the side.

Suitable item (2) (for example, a pin) insert into the hole below the coin compartment and press down.

While pressing the pin, the AT selector lever can be moved out of the "P" position.

After this, the pin can be removed. The AT selector lever can again be freely shifted until it is moved back to the "P" position.
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The article has been verified: Rodionov Artyom Semyonovich
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W203 (2000-2007) 
  • General information
  • Introduction to guide
  • User manual
  • Maintenance
  • Power unit
  • Gasoline engines
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  • Charge and launch systems
  • Transmission
  • Mechanical gearbox
  • Automatic gearbox
  • Clutch and drive shafts
  • Differential
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  • Brake system
  • Car suspension
  • Steering
  • Body
  • Exterior (external elements)
  • Interior (internal elements)
  • Electrical equipment
  • Equipment and devices
  • Lighting system
  • Electrical diagrams (2000)
  • Electrical diagrams (since 2001)
W202 (1993-2000) 
  • General information
  • User manual
  • Driving a car
  • Car care
  • Maintenance
  • Power unit
  • Gasoline engines
  • Diesel engines
  • Lubrication system
  • Cooling system
  • Heating and ventilation
  • Ignition system
  • Fuel system
  • Injection system (gasoline)
  • Injection system (diesel)
  • Exhaust system
  • Transmission
  • Clutch
  • Car gearbox
  • Chassis
  • Suspension, wheels and tires
  • Steering
  • Brake system
  • Body
  • Exterior (external elements)
  • Interior (internal elements)
  • Doors and windows
  • Electrical equipment
  • Equipment and devices
  • Power devices
  • Lighting system
  • Electrical circuits
190 (W201) (1982-1993) 
  • General information
  • Introduction to the guide
  • Operation and care
  • Maintenance (gasoline)
  • Maintenance (diesel)
  • Troubleshooting
  • Power unit
  • Petrol engine I4
  • Petrol engine V6
  • Diesel engines
  • Engine overhaul
  • Cooling and heating
  • Power system (carburetor)
  • Injection system (gasoline)
  • Injection system (diesel)
  • Exhaust system
  • Charge and start system
  • Ignition system (I4)
  • Ignition system (V6)
  • Diesel heating system
  • Transmission
  • Clutch
  • Mechanical gearbox
  • Automatic gearbox
  • Cardan shaft and axle shafts
  • Chassis
  • Brake system
  • Car suspension
  • Steering
  • Body
  • Exterior (external elements)
  • Interior (internal elements)
  • Doors, locks and windows
  • Electrical equipment
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  • Electrical circuits
 
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